Privacy Policy

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This Privacy Policy applies to the websites located at and, and all related websites, applications and/or APIs, and online services.

If you do not agree with the data practices described in this Privacy Policy, you should not use ImpactMapper services.

1. Owner and Data Controller

Impact Mapper, PBC 251 LITTLE FALLS DRIVE, WILMINGTON, DE 19808+1302-636-5401
Owner contact email:

2. Types of Data collected

Among the types of Personal Data that collects, by itself or through third parties, there are: email address, Cookies, Usage Data, various types of Data, first name, last name, postal address and phone number. We do not collect sensitive data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using

Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Unless specified otherwise, all Data requested by is mandatory and failure to provide this Data may make it impossible for to provide its services. In cases where specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Any use of Cookies – or of other tracking tools – by or by the owners of third-party services used by serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Where the data is not mandatory for the purposes our service, we will inform you in the relevant parts of this privacy policy.

Links to Other Websites
Users are responsible for any third-party Personal Data obtained, published or shared through and confirm that they have the third party's consent to provide the Data to the Owner.

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, You will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

3. Mode and Place of Processing the Data

3.1 Purposes of processing, data categories and legal basis

We use your data to open an account and allow you to have full access to the tools. The provision of data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.

Purpose 1: Opening and using an account:
Data Categories: Name, organization, email, bank information, contact data
All information connected to receiving or giving grants, impact investments, projects implemented, etc.

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Managing contacts and sending messages, Analytics, Hosting and backend infrastructure, Data transfer outside the EU, Infrastructure monitoring, Interaction with data collection platforms and other third parties, Social features, User database management and Managing support and user requests.
Legal Basis: Carrying out a contract, in the EU legal basis is Article 6 (1) (b) GDPR

Purpose 2: Communicating with us
Users often contact us and ask for a meeting or demo of our software. As part of this process and to communicate with potential users, data concerning the User is collected to allow the Owner to provide its Services.
Data categories: Name, Organization, email, contact information, and any relevant organizational information that supports a potential contract.
Legal Basis: Communicating about a contract in the EU legal basis is Article (6)(1)(f) GDPR

Purpose: Technical software fixes
Users with an ImpactMapper contract, allow the ImpactMapper team to access their accounts for technical issues that arise to address them.
Data categories: Name, account data
Legal Basis: Legitimate interest to keep service running, EU legal basis is Article (6)(1)(f) GDPR

Purpose: Automation of software
We are using LLM models to improve our tools and services.
Data Categories: Name, organization, account data. Third party data recipient AWS in Germany or US. No data is shared outside our AWS servers for user privacy and security. Users can opt-out of this tool.
Legal Basis: Legitimate interest to improve the performance of services and get more insights from AI tools. The EU legal basis is Article (6)(1)(f) GDPR

3.2 Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

3.3 Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

3.4 Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. Data Recipients

Personal Data is collected for the following purposes and using the following services:

4.1 Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy PolicyOpt Out.

4.2 Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

4.3 Hosting and backend infrastructure

Amazon Web Services (AWS) (Amazon Web Services, Inc.) Amazon Web Services is a hosting and backend service provided by Inc.Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy; Germany – Privacy Policy.

GitHub Pages (GitHub Inc.) GitHub Pages is a hosting service provided by GitHub, Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

4.4 Infrastructure monitoring

This type of service allows to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of

Sentry (GetSentry, LLC) Sentry is a monitoring service provided by GetSentry, LLC.Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

4.5 Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from the pages of for the purpose of saving and reusing data.If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

4.6 Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Gmail (Google Inc) is an email service. Personal Data collected: name, organiization. email address.

Place of processing: United States – Privacy Policy.

MailChimp (The Rocket Science Group, LLC.) MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC. Personal Data collected: email address.

Place of processing: United States – Privacy Policy.

4.7 Social features

Inviting and suggesting friends may use the Personal Data provided to allow Users to invite their friends.

Personal Data collected: various types of Data.

4.8 User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving

Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on

HubSpot CRM (HubSpot, Inc.) HubSpot CRM is a User database management service provided by HubSpot, Inc.

Personal Data collected: email address, phone number and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

4.9 Managing support and user requests

Jira is a software task management software provided by Atlassian. Personal Data collected: Various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Intercom Intercom is a customer messaging service provided by Intercom, Inc.

Personal Data collected: Various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

4.10 Internet messaging and conferences

Slack (Slack Technologies, Inc.) Slack is a cloud-based set of proprietary team collaboration tools and services provided by Slack Technologies, Inc.

Personal Data collected: Various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Intercom Intercom is a customer messaging service provided by Intercom, Inc.

Personal Data collected: Various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

4.11 Third Party Sources of Personal Data

Users Trint and Fluxx

5. The rights of Users

6.1 Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

6.2 How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

7. Additional information about Data collection and processing

7.1 Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

7.2 Additional information about User's Personal Data

In addition to the information contained in this privacy policy, may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

7.3 System logs and maintenance

For operation and maintenance purposes, and any third-party services may collect files that record interaction with (System logs) use other Personal Data (such as the IP Address) for this purpose.

7.4 Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

7.5 How “Do Not Track” requests are handled does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

7.6 Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

7.7 Definitions and legal references

7.7.1 Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

7.7.2 Usage Data

Information collected automatically through (or third-party services employed in, which can include: the IP addresses or domain names of the computers utilized by the Users who use, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

7.7.3 User

The individual using who, unless otherwise specified, coincides with the Data Subject.

7.7.4 Data Subject

The natural person to whom the Personal Data refers.

7.7.5 Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

7.7.6 Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of The Data Controller, unless otherwise specified, is the Owner of

7.7.7 (or this Application)

The means by which the Personal Data of the User is collected and processed.

7.7.8 Service

The service provided by as described in the relative terms (if available) and on this site/application.

7.7.9 European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

7.7.10 Cookies

Small sets of data stored in the User's device. We use a cookie banner that you will see when you come to our website. Cookies help us better track your activities to improve your website experience. We use Google Analytics to track behavior and improve the service. You can decline or approve cookies through the cookie banner.

If you have any questions about this Privacy Policy, You can contact us:

Updated June 19, 2024

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